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Delivery information
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UK Shipping Information
Due to high demand during this period (17.10.17 -18.10.17) we unfortunately will only be able to provide a Standard Delivery service at this time
Shipping Delivery Method & Delivery times Cost Region Standard Delivery Delivery within 3-5 working days. Delivery Monday-Friday only. Excluding bank holidays. Deliveries to the Highlands & Islands & the Channel Islands may take longer. £5.00 UK Mainland, Northern Ireland Next Working Day Delivery For delivery Monday-Friday. Orders must be placed by 8pm the previous working day. £6.99 UK Mainland, Northern Ireland Next Working Day Delivery before Noon For delivery Monday-Friday. Orders must be placed by 8pm the previous working day. £9.99 UK Mainland, Northern Ireland Nominated Day Delivery Orders must be placed by 8pm, 2 days prior to nominated delivery date £6.99 UK Mainland, Northern Ireland Saturday Delivery Order by midday on Friday to ensure Saturday delivery. Not available if a public holiday falls on a Friday. £8.99 UK Mainland, Northern Ireland Sunday Delivery Order by midday on Saturday to ensure Sunday delivery. Not available if a public holiday falls on a Saturday. £8.99 UK Mainland, Northern Ireland Collect from a Doddle store Open 7 days a week, early until late depending on your location. Please check your local Doddle branch for collection times. Free UK Mainland Please note Hermes UK delivery available anytime up to 8pm
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Signature on Delivery
A signature is needed on delivery by our courier. If you are not in when the delivery arrives, our courier will leave a delivery note with information on how to rearrange delivery times.
Our couriers will only leave deliveries on the property or with neighbours if you have requested this option. -
Non Delivery Dates
Please note shipping options may be reduced during sale periods. We will not be able to deliver on the following dates in 2017:
• 1st January - New Year’s Day
• 2nd January - New Year’s Day Bank Holiday
• 3rd January
• 14th April - Good Friday bank holiday
• 17th April - Easter Monday bank holiday
• 1st May - Early May bank holiday
• 29th May - Spring Bank Holiday
• 28th August - Summer bank holiday
• 25th December - Christmas Day
• 26th December - Boxing DayAny orders placed on Thursday 13th April on a next day service will arrive on Tuesday 18th April
Any orders placed on Monday 17th April on a next day service will arrive on Wednesday 19th April
Any orders placed on Friday 28th April on a next day service will arrive on Tuesday 2nd May
Any orders placed on Monday 29th May on a next day service will arrive on Wednesday 31st May
Any orders placed on Friday 25th August on a next day service will arrive on Tuesday 29th August
International Deliveries will also be affected due to the bank holiday within the UK therefore please allow an extra working day for your order to arrive
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International Delivery Times & Costs
Where we deliver
Country Standard delivery charge (GBP) Delivery days (Working Days) Australia £10.00 3 - 7 working days Austria £7.00 2 - 5 working days Belgium £7.00 2 - 5 working days Croatia £7.00 2 - 5 working days Czech Republic £9.00 2 - 5 working days Denmark £7.00 2 - 5 working days Estonia £9.00 2 - 5 working days Finland £7.00 2 - 5 working days France £7.00 2 - 5 working days Germany £7.00 2 - 5 working days Gibraltar £7.00 2 - 5 working days Greece £9.00 2 - 5 working days Guernsey £7.00 2 - 5 working days Hungary £9.00 2 - 5 working days Italy £7.00 2 - 5 working days Ireland £7.00 2 - 5 working days Jersey £7.00 2 - 5 working days Latvia £9.00 2 - 5 working days Liechtenstein £7.00 2 - 5 working days Lithuania £9.00 2 - 5 working days Luxembourg £7.00 2 - 5 working days Monaco £7.00 2 - 5 working days Netherlands £7.00 2 - 5 working days Norway £7.00 2 - 5 working days Poland £9.00 2 - 5 working days Portugal £7.00 2 - 5 working days Republic of Ireland £7.00 2 - 5 working days San Marino £7.00 2 - 5 working days Slovakia £9.00 2 - 5 working days Slovenia £9.00 2 - 5 working days Spain £7.00 2 - 5 working days Sweden £7.00 2 - 5 working days Switzerland £7.00 2 - 5 working days Turkey £7.00 2 - 5 working days United States £10.00 3 - 7 working days -
Will I be charged VAT?
All prices on our website include VAT where applicable or any charges for the applicable sales tax in the country of delivery. Rates vary by country but our prices remain unchanged due to various supply chain factors.
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Doddle
Shoe shopping? It’s a DODDLE.
Never miss a delivery again, babes! Specially designed for online shopping, with Doddle, you can Collect or Return your Shoeaholics goodies at any Doddle store. Friendly parcelistas will look after your order until you’re ready to pick them up. Stores are located at train stations and other convenient locations all over the UK! All Doddle stores open early until late and most are open 7 days a week.
COLLECT
You can now use Doddle, Shoeaholics’ Click and Collect service.
Collecting your Shoeaholics shopping is easy:
- At the checkout, select ‘Collection from a UK store’
- Enter a postcode, city or landmark where you’d like to collect your shopping
- Select your most convenient Doddle store from the list of locations provided
RETURN
You can now use Doddle, Shoeaholics’ Click and Collect service.
Making a Return with Doddle is easy and FREE.
- Go to www.doddle.com/locations to find your most convenient store
- Complete your Returns note and drop off your parcel at ANY Doddle store – please keep your receipt to track your parcel
- Track your parcel at www.doddle.com