Delivery information
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UK Shipping Information
Shipping Delivery Method & Delivery times Cost Region Standard Delivery Delivery within 3-5 working days. Delivery Monday-Friday only. Excluding bank holidays. Deliveries to the Highlands & Islands & the Channel Islands may take longer. £5.00 UK Mainland, Northern Ireland Next Working Day Delivery For delivery Monday-Friday. Orders must be placed by 8pm the previous working day. £6.99 UK Mainland, Northern Ireland Nominated Day Delivery Orders must be placed by 8pm, 2 days prior to nominated delivery date £6.99 UK Mainland, Northern Ireland Saturday Delivery Order by midday on Friday to ensure Saturday delivery. Not available if a public holiday falls on a Friday. £8.99 UK Mainland, Northern Ireland Collect from a Doddle store Open 7 days a week, early until late depending on your location. Please check your local Doddle branch for collection times. £2.00 UK Mainland -
Non Delivery Dates
Please note shipping options may be reduced during sale periods. We will not be able to deliver on the following dates in 2018:
•Good Friday – 30/03/18
Easter Sunday – 01/04/18
Easter Monday – 02/04/18
May Bank Holiday – 07/05/18
Spring Bank Holiday – 28/05/18
August Bank Holiday – 27/08/18
Christmas Day – 25/12/18
Boxing Day – 26/12/18
New Year’s Day – 01/01/19International Deliveries will also be affected due to the bank holiday within the UK therefore please allow an extra working day for your order to arrive
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International Delivery Times & Costs
Where we deliver
Country Standard delivery charge (GBP) Delivery days (Working Days) Australia £10.00 3 - 7 working days Austria £7.00 2 - 5 working days Belgium £7.00 2 - 5 working days Croatia £7.00 2 - 5 working days Czech Republic £9.00 2 - 5 working days Denmark £7.00 2 - 5 working days Estonia £9.00 2 - 5 working days Finland £7.00 2 - 5 working days France £7.00 2 - 5 working days Germany £7.00 2 - 5 working days Gibraltar £7.00 2 - 5 working days Greece £9.00 2 - 5 working days Guernsey £7.00 2 - 5 working days Hungary £9.00 2 - 5 working days Italy £7.00 2 - 5 working days Ireland £7.00 2 - 5 working days Jersey £7.00 2 - 5 working days Latvia £9.00 2 - 5 working days Liechtenstein £7.00 2 - 5 working days Lithuania £9.00 2 - 5 working days Luxembourg £7.00 2 - 5 working days Monaco £7.00 2 - 5 working days Netherlands £7.00 2 - 5 working days Norway £7.00 2 - 5 working days Poland £9.00 2 - 5 working days Portugal £7.00 2 - 5 working days Republic of Ireland £7.00 2 - 5 working days San Marino £7.00 2 - 5 working days Slovakia £9.00 2 - 5 working days Slovenia £9.00 2 - 5 working days Spain £7.00 2 - 5 working days Sweden £7.00 2 - 5 working days Switzerland £7.00 2 - 5 working days Turkey £7.00 2 - 5 working days United States £10.00 3 - 7 working days -
Why have I received an unbranded box?
Sometimes when we are packaging customers items, we notice that the packaging isn't quite up to our high standards.
Therefore we repackage the item with love and care with a brand new unbranded box in the hope that you enjoy your latest and greatest purchase!
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Will I be charged VAT?
All prices on our website include VAT where applicable or any charges for the applicable sales tax in the country of delivery. Rates vary by country but our prices remain unchanged due to various supply chain factors.
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Easter Delivery Dates
Final order cut-off dates and times for pre-Easter delivery are below:
- Standard: Order by 8pm on 26.03.18 for delivery 29.03.18
- Next working day: Order by 8pm 28.03.18 for delivery on 29.03.18
- Pre 12pm ( Week Day): Order by 8pm 28.03.18 for delivery on 29.03.18
- Doddle: Order by 8pm on 27.03.18 for delivery on 29.03.18
- Saturday: Order by Midday 29.03.18 for delivery on 31.03.18
- Sunday: Not available
Orders placed after the cut-off dates above will arrive from Tuesday 03.04.18
Deliveries will not be made on:
- Good Friday: 30.03.18
- Easter Sunday: 01.04.18
- Easter Monday: 02.04.18
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Doddle
Shoe shopping? It’s a DODDLE.
Never miss a delivery again, babes! Specially designed for online shopping, with Doddle, you can Collect or Return your Shoeaholics goodies at any Doddle store. Friendly parcelistas will look after your order until you’re ready to pick them up. Stores are located at train stations and other convenient locations all over the UK! All Doddle stores open early until late and most are open 7 days a week.
COLLECT
You can now use Doddle, Shoeaholics’ Click and Collect service.
Collecting your Shoeaholics shopping is easy:
- At the checkout, select ‘Collection from a UK store’
- Enter a postcode, city or landmark where you’d like to collect your shopping
- Select your most convenient Doddle store from the list of locations provided
RETURN
You can now use Doddle, Shoeaholics’ Click and Collect service.
Making a Return with Doddle is easy and FREE.
- Go to www.doddle.com/locations to find your most convenient store
- Complete your Returns note and drop off your parcel at ANY Doddle store – please keep your receipt to track your parcel
- Track your parcel at www.doddle.com